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What is Knowmax?
Knowmax is an advanced AI-driven Knowledge Management Platform designed to enhance Customer Experience for enterprises. It enables businesses to effortlessly create decision trees without coding, ensuring adherence to standard operating procedures. By deflecting tickets to self-service channels, Knowmax streamlines support processes and helps build error-free support teams. Additionally, it enhances the efficiency and intelligence of chatbots. Implementing Knowmax can lead to increased customer satisfaction, improved overall customer experience, and reduced manual support costs. Its user-friendly interface coupled with robust AI capabilities makes Knowmax an ideal solution for businesses seeking to optimize their customer service.
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