Chatling

What is Chatling?

Chatling is an AI chatbot tool designed specifically for businesses. Its main goal is to effectively reduce support volume by providing instant and accurate answers to customer queries. By utilizing AI technology, Chatling trains its chatbots using the content found on the business' website, documents, knowledge base, and other resources. This enables the chatbot to enhance deflection and resolution rates by an impressive 50%.

One of the key advantages of Chatling is its ease of integration. It allows businesses to effortlessly add data sources, customize the chatbot to align with their branding, embed the trained chatbot on their website, and gain valuable insights into customer conversations. Additionally, Chatling operates 24/7 and offers multilingual support, resulting in increased customer satisfaction and engagement. Furthermore, Chatling significantly reduces the workload on the support team, allowing them to focus on more complex tasks.

Setting up Chatling is a breeze, as it is an automatic and straightforward process. No coding or manual triggers are required, making it accessible to businesses of all sizes and technical abilities.