Cresta AI Tool Review: Top Alternatives, Pricing, Features and Benefits

What is Cresta?

Cresta AI is an innovative generative AI platform designed to deliver intelligent contact center solutions. This advanced platform empowers contact center teams by offering a range of valuable features including self-service capabilities, live coaching, and post-call insights. With Cresta AI, contact center teams can optimize customer conversations and ensure each interaction is meaningful and impactful.

E-Comm Owner Sales

Information

Financing: $80.00M

Revenue: $32.50M

Language: English

Price: Paid

Pros VS Cons

Pros: Cresta provides a wide range of solutions and features, including real-time customer insights, self-service capabilities, and live coaching, which help increase agent effectiveness and efficiency, automate repetitive tasks, and improve overall team performance.

Cons: However, Cresta has limited industry applications, lacks multi-language support and customization features, requires mandatory live coaching, and does not offer a trial version or standalone QA tool, limiting its flexibility and accessibility for certain users.

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Website traffic

Monthly visits
36.49K
Avg visit duration
00:03:04
Bounce rate
55.94%
Unique users
16.14K
Total pages views
142.07K

Access Top 5 countries

Traffic source

Cresta FQA

What is Cresta for Sales?
What are the benefits of Cresta's integrated contact center intelligence products?
What are some of Cresta's intelligent products?
What is the impact of generative AI on revenue-generating contact centers?
Where can I find more resources about Cresta?