What is Octocom?
Octocom is an AI chatbot powered by GPT that caters to the needs of eCommerce SMEs. Its primary purpose is to provide round-the-clock assistance in the form of instant product explanations, comparisons, recommendations, upselling, and other features. By leveraging Octocom, businesses can enhance their conversion rates and drive more sales.
Information
- Language
- English
- Price
- Free Trial
Pros VS Cons
- Pros
- Octocom offers personalized eCommerce recommendations, promotes sales through chatbot, improves business performance, and provides real-time performance and ROI tracking, enhancing customer shopping experience with guided product choices and clear language for product differences, while also ensuring data security measures and assigning a customer success manager.
- Cons
- However, Octocom has limited compatibility with eCommerce platforms, requires time-consuming setup, has limited dashboard functionality, relies heavily on GPT technology, and may pose potential data security issues and dependency on customer success managers.
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Website traffic
- Monthly visits13.41K
- Avg visit duration00:02:17
- Bounce rate78.11%
- Unique users--
- Total pages views18.37K
Access Top 5 countries
Traffic source
Octocom FQA
- Which eCommerce platforms does Octocom support?
- How long does it take to get started?
- How does Octocom work?
- How is Octocom different from other chatbots?
- How secure is my data?
Octocom Use Cases
Automatically handle 90% of support tickets
Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans.
Order tracking
Returns and Refunds handling
Complaints handling
Make it simpler to purchase the right product
Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store.
Product recommendations
Product inquiries
Product comparisons