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Octocom

icon imageicon imageicon imageicon imagestarAvg rating of 4.8

Boost sales and enhance CX with Octocom: the smart chatbot for eCommerce SMEs. Get instant responses, tailored suggestions, easy product comparisons, and effective cross-selling/upselling. Try it now!

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What is Octocom?

Octocom is an AI chatbot powered by GPT that caters to the needs of eCommerce SMEs. Its primary purpose is to provide round-the-clock assistance in the form of instant product explanations, comparisons, recommendations, upselling, and other features. By leveraging Octocom, businesses can enhance their conversion rates and drive more sales.

Information

Language
English
Price
Free Trial

Pros VS Cons

Pros
Octocom offers personalized eCommerce recommendations, promotes sales through chatbot, improves business performance, and provides real-time performance and ROI tracking, enhancing customer shopping experience with guided product choices and clear language for product differences, while also ensuring data security measures and assigning a customer success manager.
Cons
However, Octocom has limited compatibility with eCommerce platforms, requires time-consuming setup, has limited dashboard functionality, relies heavily on GPT technology, and may pose potential data security issues and dependency on customer success managers.

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Website traffic

  • Monthly visits
    13.41K
  • Avg visit duration
    00:02:17
  • Bounce rate
    78.11%
  • Unique users
    --
  • Total pages views
    18.37K

Access Top 5 countries

Traffic source

Octocom FQA

  • Which eCommerce platforms does Octocom support?icon plus
  • How long does it take to get started?icon plus
  • How does Octocom work?icon plus
  • How is Octocom different from other chatbots?icon plus
  • How secure is my data?icon plus

Octocom Use Cases

Automatically handle 90% of support tickets

Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans.

Order tracking

Returns and Refunds handling

Complaints handling

Make it simpler to purchase the right product

Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store.

Product recommendations

Product inquiries

Product comparisons

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