What is OpenSight?
OpenSight is an innovative AI chatbot tool designed to enhance customer service for businesses. By utilizing OpenSight, customer service agents can efficiently respond to inquiries, resulting in reduced response time. Additionally, OpenSight prioritizes security through its two-factor authentication (2FA) feature, which allows users to set up a hardware security key, mobile authenticator app, or SMS on their phone. With the Agent Assist feature, customer service agents can easily access FAQs, documents, and past tickets to ensure accurate responses to customer queries. OpenSight is the ideal solution for businesses seeking a secure, fast, and efficient customer service tool. By implementing OpenSight, you can provide your customers with a reliable and secure means of obtaining the information they need, while optimizing customer service efficiency.
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