Sonero

Sonero Use Cases

Sonero makes it faster and easier for client-facing teams to understand and take action on customer call outcomes.

Sonero specializes in external, client-facing conversations. Our analytics tell a rich and predictive narrative around customer intent so that our users can get ahead of the sales or retention process.

Keep our outputs to yourself, distribute them to clients, or make them available to the world.

Unite your go-to-market team with a centralized repo of call insights. Deliver upsell opportunities to Sales, provide feedback to Product, or share the necessary context to craft a smooth customer journey by Customer Success.

The Sonero AI Assistant is present, friendly, but silent as it takes call tasks off your hands. White-label it, automatically send out an introduction email, or provide your attendees with an opt-out option.

Your data is owned by you and enterprise-grade encrypted, end-to-end, always. At any time, opt to remove your data from our UI and systems completely.

Access Sonero functionality through our web app or via API. Our solution is fully extendable and scalable for your organization.

Never miss an important point again. Receive automatically extracted conversation highlights like customer Q&As, key topics, and action items.

When frustrations arise, we can tell. We’ll identify and highlight customer pain points so you can prevent escalation and churn.

There are so many ways that “interest” is expressed, which means so many more ways you can delight your customer. We’ll listen for and deliver a list of possibilities for follow-up.