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DeskDay

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DeskDay: The ultimate IT support platform for MSPs and MSSPs. Streamline your daily tasks effortlessly with our future-proofed solution.

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What is DeskDay?

DeskDay is an advanced IT support platform exclusively built for Managed Service Providers (MSPs). It serves as a comprehensive solution, incorporating a chat-based Service Desk, Remote Monitoring and Management (RMM), Documentation, and various other features. With the integration of AI technology, DeskDay empowers MSPs to effortlessly and efficiently carry out their tasks with utmost effectiveness.

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Information

Language
English
Price
Free Trial
Platform
Web,Windows,Mac,Linux

Pros VS Cons

Pros
DeskDay offers a comprehensive and advanced platform that streamlines MSP operations, provides intelligent QA capabilities, and integrates diverse functionalities, transforming MSP efficiency and simplifying everyday operations.
Cons
However, there are potential stability issues with the alpha version, possible onboarding challenges, and limitations in customization, as well as a dependence on chat-based communication and the absence of non-chat support.

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Website traffic

  • Monthly visits
    13.53K
  • Avg visit duration
    00:02:17
  • Bounce rate
    1.37%
  • Unique users
    8.59K
  • Total pages views
    44.47K

Access Top 5 countries

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DeskDay FQA

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DeskDay Use Cases

DeskDay is a chat-based PSA built for modern day MSPs

Experience real-time conversations with a human touch through DeskDay's Chat-based Service Desk

Automate quality assurance with DeskDay's Intelligent QA for Business and Resource insights

Delight your customers with UltiMate, DeskDay's dedicated End-user application

Seamlessly onboard your customers with Office 365 integration on DeskDay

Send instant messages to users regarding urgencies, updates, and outages with DeskDay's Ping feature

DeskDay is featured as an IT support platform for next-gen MSPs

Learn about the benefits of chat-based platforms for MSPs

Choose the right Service Desk Software with DeskDay's guide

Simplify everyday IT and customer support operations with DeskDay

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