Tekst AI Tool Review: Top Alternatives, Pricing, Features and Benefits

What is Tekst?

Tekst is an advanced AI-powered customer support tool that offers numerous benefits for businesses. By utilizing Tekst, companies can effectively reduce costs, enhance productivity, and elevate customer satisfaction. This innovative tool enables the automation of customer service processes through ticket routing and the detection of sentiment, language, and topics. Leveraging natural language processing capabilities, Tekst swiftly identifies customer intentions, categorizes their requests, and delivers precise responses. Consequently, this streamlines operations, saves time and resources, and enables teams to focus on addressing more intricate customer inquiries. Additionally, Tekst provides a range of features tailored to expedite and streamline customer interactions, such as automatic ticket routing and customizable messaging templates. Regardless of their size or industry, companies can leverage Tekst as the ideal solution to optimize their customer service processes. With Tekst's AI-driven technology, businesses can guarantee that their customers consistently receive exceptional experiences. Elevate your business by reducing costs, increasing productivity, and enhancing customer satisfaction with Tekst.

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Information

Price: Contact for Pricing

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Website traffic

Monthly visits
1.16K
Avg visit duration
00:00:48
Bounce rate
63.00%
Unique users
--
Total pages views
4.33K

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Traffic source

Tekst FQA

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Tekst Use Cases

Automate your customer service by letting a custom AI solve common cases. Tag, prioritize and route all incoming tickets. Higher productivity at a lower cost.

Deliver a far better customer experience towards customers with less resources. Stop doing manual tasks and make your customer support scalable. By integrating with your CRM software, we use a custom trained AI to automatically route tickets to the correct customer agent.

Topic detection

Sentiment detection

Language detection

Boost HubSpot service to the next level: include language, topic and intent labels for your tickets enabling to route and solve cases with lower response times.

Use language, topic and sentiment for Zendesk tickets to route your tickets more efficiently. Link common tickets to previous answers and deliver service outside hours by connecting blogs to your tickets. Start boosting Zendesk with AI.

Smart email routing is possible! Dispatch, prioritize and tag every email with the right topic and language, allowing you to filter and dispatch through your mailbox much better! Start saving by automating your inbox.

Connect every possible system with smart language and topic detection. The sky is the limit. Connect now flexibly with our AI core!

Need something else? Using other tools? We are here for you! Give us a ping to see how fast we can connect with your favourite CRM and get started with smart ticket dispatching.