Visit
What is Supportlogic?
SupportLogic is a comprehensive Support Experience management platform designed to extract valuable customer sentiment signals. By analyzing these signals, it accurately predicts and proactively prevents escalations, minimizes customer churn, and safeguards and enhances revenue growth.
Information
- Price
- Contact for Pricing
Freework.ai Spotlight
Display Your Achievement: Get Our Custom-Made Badge to Highlight Your Success on Your Website and Attract More Visitors to Your Solution.
Website traffic
- Monthly visits4.17K
- Avg visit duration00:02:44
- Bounce rate58.83%
- Unique users--
- Total pages views8.51K
Access Top 5 countries
Traffic source
Supportlogic FQA
- What is the SupportLogic Support Experience Platform?
- What solutions does SupportLogic offer for support operations?
- What solutions does SupportLogic offer for quality monitoring and coaching?
- What solutions does SupportLogic offer for agent productivity?
- Why should organizations choose SupportLogic?
Supportlogic Use Cases
Predict and prevent escalations to allocate resources more effectively
Go beyond customer surveys and unlock the voice of the customer
Improve support response and reduce time to resolution
Assign the right resource to every customer issue and improve CSAT
Solve issues faster by alerting stakeholders across your business
Analyze support outcomes and monitor at-risk accounts
Loop experts into customer issues using your preferred messaging app
Drill into customer sentiment and product friction using custom reporting
Connect to easy-to-use reporting and streamline support operations
Identify trends across conversations to find and fix service issues
Follow us on Twitter