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Unthread

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Scale up your support on Slack with Unthread. Automatically track, tag, and prioritize conversations. AI-powered responses for seamless customer service.

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What is Unthread?

Unthread is a powerful support automation tool designed to enhance customer support within Slack. With its array of features, companies can effortlessly track conversations in shared channels, efficiently manage emails within Slack, engage in live in-app chat, leverage AI-powered support automation, and seamlessly integrate with existing tools.

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Information

Financing
$125.00K
Revenue
$500.00K
Language
English
Price
Free Trial

Pros VS Cons

Pros
Unthread offers a wide range of features including automated ticketing, collaboration tools, and seamless integration, providing efficient customer service and support across various industries.
Cons
However, it is limited by its dependency on Slack, lack of offline mode and mobile app, and limited availability of integrations, which may restrict its functionality and accessibility.

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Website traffic

  • Monthly visits
    5.60K
  • Avg visit duration
    00:00:30
  • Bounce rate
    64.22%
  • Unique users
    3.21K
  • Total pages views
    10.72K

Access Top 5 countries

Traffic source

Unthread FQA

  • What is Unthread?icon plus
  • What are the features of Unthread?icon plus
  • How does Unthread prioritize support requests?icon plus
  • Can Unthread integrate with other tools?icon plus
  • Is Unthread secure?icon plus

Unthread Use Cases

Track conversations in shared channels with customers.

Automate your support responses and insights with AI.

Receive and send emails from one place & sync with Slack.

Chat with your customers in real-time right from a Slack channel.

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