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What is Question Base?
Question Base is an AI-powered tool designed to enhance operational efficiency for customer-facing teams. By offering real-time, verified answers within Slack, it serves as a centralized solution for customer support, sales, and customer success teams.
Information
- Financing
- $6.70B
- Language
- English
- Price
- Contact for Pricing
Pros VS Cons
- Pros
- Question Base offers instant answers in Slack, reduces dependency on experts, generates answers organically, surfaces existing knowledge, requires minimal onboarding, suggests related questions, and promotes a culture of learning.
- Cons
- However, it is currently in beta with uncertain future pricing, limited to Slack integration, and its answer accuracy relies on channel data, while also lacking the ability to handle unknown questions well and having no on-premise version.
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Website traffic
- Monthly visits2.65K
- Avg visit duration00:01:35
- Bounce rate55.97%
- Unique users1.79K
- Total pages views4.55K
Access Top 5 countries
Traffic source
Question Base FQA
- How does Question Base work?
- How accurate are the answers?
- How much does it cost to use Question Base?
- Can we use Question Base for any type of questions?
- How easy is to adopt Question Base?
Question Base Use Cases
Build a single source of answers
Close tickets faster
Standardize your onboarding
Close more deals
Improve the Operational Efficiency of your customer agents
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