Aivo

What is Aivo?

Aivo is a customer service automation platform that utilizes advanced artificial intelligence (AI) and natural language processing (NLP) technology. It helps businesses enhance customer engagement and loyalty by offering personalized experiences in real-time. By eliminating manual customer service processes, Aivo's AI-powered automation provides an efficient self-service experience. This results in reduced customer service costs by up to 70%, faster response times, and increased customer satisfaction. Aivo also offers an intuitive interface that allows businesses to tailor their customer service experience according to their customers' needs. Its features include automated responses, dynamic FAQs, and intelligent question routing, enabling businesses to promptly address customer inquiries and deliver personalized experiences. Furthermore, Aivo's AI-powered chatbot provides 24/7 support and handles up to 80% of customer inquiries, freeing up customer service staff to focus on more complex tasks.