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What is Brainfish?
Brainfish is an AI-powered help center platform that instantly resolves customer inquiries. With its tailored content, Brainfish is designed to benefit both customers and support agents. By eliminating delays, optimizing customer experience, and reducing operational costs, Brainfish ensures efficient customer support.
Information
- Language
- English
- Price
- Paid
Pros VS Cons
- Pros
- Brainfish offers a wide range of features including article analysis, support suggestions, knowledgebase migration, and multi-language support, all of which contribute to improving customer satisfaction.
- Cons
- However, Brainfish lacks certain features such as live agent handoff, integrations, a mobile app, voice support, self-learning capabilities, offline functionality, and its onboarding is only available in English, which may limit its usability for some users.
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Website traffic
- Monthly visits14.53K
- Avg visit duration00:01:16
- Bounce rate57.18%
- Unique users--
- Total pages views26.23K
Access Top 5 countries
Traffic source
Brainfish FQA
- How can Brainfish Help Center help improve customer support?
- What is the deflection rate of Brainfish?
- What is the resolution rate of Brainfish?
- How can Brainfish import content from multiple sources?
- What can Brainfish analytics be used for?
Brainfish Use Cases
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AI Help Center
Agent Assistant
Customers
Pricing
Support
Changelog
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