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What is Deflekt.ai?
Deflekt.ai is an innovative AI-powered tool that aims to transform customer support email management. This cutting-edge solution acts as a valuable assistant, streamlining the task of handling customer emails by leveraging automation technology. By utilizing Deflekt.ai, businesses can benefit from increased productivity, optimized resource allocation, and elevated customer satisfaction.
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- Freemium
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Website traffic
- Monthly visits6.30K
- Avg visit duration00:02:51
- Bounce rate52.98%
- Unique users--
- Total pages views17.85K
Access Top 5 countries
Traffic source
Deflekt.ai FQA
- How can I start a free trial?
- What channels does Deflekt.ai support?
- How does Deflekt.ai handle human support?
- Can I customize the Deflekt.ai chat widget?
- What languages does Deflekt.ai support?
Deflekt.ai Use Cases
Deflekt.ai is an all-in-one ticket deflection toolkit that can cut your number of support tickets in half.
With Deflekt.ai, you can let your documents, website content, knowledge base, SOPs, phone scripts, blogs, or sales brochures answer questions before they become tickets.
Up to 50% of questions asked can be answered automatically with Deflekt.ai, saving you time and allowing you to focus on the tickets that require your full attention.
Deflekt.ai works on various channels including web chat, email, Slack, and Teams, making it convenient for your customers or co-workers to access support.
You can add content to Deflekt.ai in multiple ways, such as adding webpages, using a crawler, using a sitemap, or uploading local files.
Deflekt.ai allows you to customize the text and branding for each project and channel, ensuring a localized and brand-consistent experience.
In cases where questions cannot be answered automatically, Deflekt.ai offers a human support escape, capturing name and email for further assistance.
With Deflekt.ai, you can monitor conversations, review them, and identify areas where the generative AI may have failed, allowing you to improve your documentation and reduce support tickets.
Deflekt.ai supports multiple channels including email, Slack, Teams, and web, making it easy to deflect tickets on all your channels.
Deflekt.ai offers different pricing plans, including a free trial, monthly and yearly plans, with varying features and deflection credits.
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