Harvey

What is Harvey?

Harvey is an AI sidekick created to enhance the productivity of customer service teams. It offers a customized, automated assistant that efficiently manages numerous monotonous and repetitive customer service tasks. By utilizing Harvey, customer service staff can dedicate their time and efforts towards more significant and impactful responsibilities. This AI sidekick enables teams to promptly resolve customer inquiries, ensuring quick and accurate responses. Moreover, Harvey contributes to a consistent customer experience. It continuously learns from customer interactions, empowering teams to swiftly identify and address potential issues before they escalate. With Harvey's assistance, teams can provide a streamlined and personalized customer service experience, fostering customer loyalty and satisfaction.